🚚✨ Galaxy Sportswear Shipping Policy

At Galaxy Sportswear, we believe that delivering high-quality sportswear and apparel deserves a shipping experience that is just as reliable, efficient, and professional as our products. Our goal is to ensure that every order reaches you safely, securely, and on time—wherever you are in the world.

🌍 We Ship Worldwide

From individual athletes and sports teams to retailers, clubs, academies, and businesses, Galaxy Sportswear serves customers around the globe.

Whether you are ordering a single product, a team kit, custom sportswear, or a large wholesale order, we carefully prepare and package every shipment to ensure it reaches you in excellent condition.

🕒 Order Processing Time

Every order goes through our order verification, quality inspection, and packaging process before shipment.

• ✅ Standard Orders: Processing within 7–10 business days

• 🎨 Custom / Personalized Orders: Processing within 7–12 business days

• 📦 Bulk / Wholesale Orders: Processing within 10–12 business days, depending on order quantity and customization requirements

Processing times exclude weekends and national holidays.

Once your order has been packed and dispatched, you will receive a shipping confirmation with tracking information where available.

✈️ Estimated Delivery Times

Delivery times may vary depending on your destination, shipping method, customs clearance, and local courier services.

⏳ Please Note: Delivery times are estimates and may be affected by customs clearance, public holidays, weather conditions, or unexpected delays with local logistics providers.

📦 Packaging & Product Protection

At Galaxy Sportswear, we take care to ensure your products are securely packed before shipment.

Each order is:

• ✅ Carefully inspected before dispatch

• 👕 Folded and packed professionally

• 📦 Protected using secure, durable packaging

• 🛡️ Packed to help prevent damage, moisture, and contamination during transit

• 🏷️ Properly labeled according to shipping requirements

For bulk and wholesale orders, products may be packed according to quantity, size, style, or customer requirements.

💳 Shipping Costs & Special Offers

Shipping charges are calculated at checkout based on factors such as:

• Delivery destination

• Order weight and quantity

• Selected shipping method

• Package dimensions

🎁 Free Standard Shipping Offer

Enjoy FREE Standard Shipping on orders above $250 USD, before taxes, duties, and other applicable charges.

If you need your order sooner, Express Shipping options may also be available at an additional cost.

🔍 Tracking & Order Updates

Once your order has been shipped, we will provide available tracking information so you can follow its delivery progress.

You may receive:

1. 📧 Order confirmation after your purchase

2. 📦 Shipping confirmation after your order has been dispatched

3. 🔗 Tracking information when available

4. 🚚 Delivery updates from the shipping carrier

If you experience any issue with your shipment, our customer support team is available to assist you.

💼 Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated:

• Import duties and taxes are the responsibility of the customer

• Customs charges are determined by the destination country's authorities

• These charges are generally not included in the product or shipping price

• Galaxy Sportswear is not responsible for delays caused by customs clearance

We recommend checking with your local customs authority before placing an international order if you are unsure about potential import charges.

🏠 Shipping Address Policy

Please make sure your shipping information is correct before completing your order.

Customers are responsible for providing:

• 📍 Complete shipping address

• 🏙️ City and country

• 📮 Correct postal / ZIP code

• 📞 Valid contact number

• 📧 Correct email address

Incorrect or incomplete addresses may result in delivery delays, additional shipping charges, or the package being returned to the sender.

If you need to make an address correction, please contact Galaxy Sportswear within 12 hours of placing your order.

Once an order has been dispatched, address changes may not be possible.

🧭 Our Shipping Partners

Depending on the destination and shipping method, Galaxy Sportswear may work with established international and local courier services, including:

• DHL Express

• FedEx

• UPS

• SkyNet Worldwide Express

• Pakistan Post

• Other trusted logistics and courier providers

We select shipping partners based on their delivery coverage, reliability, tracking capabilities, and service quality.

🧾 Shipping Documentation

International shipments may include the necessary commercial and shipping documentation required for customs processing.

Depending on the order and destination, documentation may include:

• 🧾 Commercial Invoice

• 📦 Packing List

• 🏷️ Product and shipment details

• 🌍 HS Codes where applicable

• 📜 Certificate of Origin, when requested and available

• 🧵 Product or material information, where applicable

If you require specific documentation for your order, please contact our team before shipment so we can confirm availability and requirements.

⚠️ Delays & Unforeseen Circumstances

Although we make every effort to ship orders on time, some delays may occur due to circumstances beyond our control, including:

• Customs inspections or clearance delays

• Public holidays

• Severe weather

• Airline or transportation disruptions

• Courier service delays

• Incorrect shipping information

• Unexpected international logistics issues

We appreciate your patience and understanding in such situations.

📞 Contact Galaxy Sportswear

Have questions about your order, shipping, tracking, or international delivery?

Our team is here to help.

📍 Office Address:
Rangpura, Near Jinnah Public School Sialkot, Punjab 51310, Pakistan

📞 Phone: +92 302 4233852

📧 Email: info@galaxysportswear.com

💬 Customer Support: Available to assist with your shipping and order-related questions

🏁 Thank You for Choosing Galaxy Sportswear

At Galaxy Sportswear, we are committed to providing quality sportswear along with a dependable ordering and delivery experience.

Every order represents our commitment to quality, performance, reliability, and customer satisfaction.

Thank you for choosing Galaxy Sportswear. We look forward to serving you and delivering quality sportswear to your doorstep—wherever you are in the world.