Terms & Conditions

Welcome to Galaxy Sportswear. These Terms and Conditions govern your use of our website, products, and services. By accessing our website, placing an order, or using our services, you agree to comply with these terms.

1. General Terms

1.1. Galaxy Sportswear specializes in providing quality sportswear, activewear, teamwear, custom apparel, and related clothing products.

1.2. We reserve the right to update, modify, add, or remove products, product specifications, prices, promotions, and website content at any time without prior notice.

1.3. Product colors, designs, measurements, and appearance may vary slightly due to screen settings, manufacturing processes, fabric characteristics, or photography conditions.

1.4. We make reasonable efforts to ensure that all product descriptions and information displayed on our website are accurate. However, minor variations may occur.

2. Intellectual Property

2.1. All content available on the Galaxy Sportswear website, including text, product descriptions, photographs, graphics, logos, designs, videos, branding, and other materials, is owned by or licensed to Galaxy Sportswear and is protected by applicable intellectual property laws.

2.2. You may not copy, reproduce, modify, publish, distribute, sell, or commercially use any website content without prior written permission from Galaxy Sportswear.

2.3. Galaxy Sportswear's name, logo, branding, and original designs may not be used in a way that suggests unauthorized affiliation, sponsorship, or endorsement.

3. Orders and Payments

3.1. By placing an order, you confirm that the information provided, including your name, billing details, shipping address, email address, and contact information, is accurate and complete.

3.2. Customers are responsible for reviewing their order details, including product selection, size, quantity, color, customization, and shipping information before completing the purchase.

3.3. Payments must be made using the payment methods available or approved on our website.

3.4. Galaxy Sportswear reserves the right to refuse, suspend, or cancel an order if we identify suspected fraud, unauthorized payment activity, incorrect pricing, insufficient product availability, or other circumstances requiring cancellation.

3.5. For custom, personalized, bulk, or wholesale orders, additional confirmation or payment requirements may apply before production begins.

4. Custom & Personalized Products

4.1. Custom and personalized products are manufactured according to the specifications provided or approved by the customer.

4.2. Customers are responsible for ensuring that names, numbers, logos, artwork, measurements, sizes, and other customization details are correct before production.

4.3. Once production has started, customized orders may not be cancelled or modified unless otherwise agreed by Galaxy Sportswear.

4.4. Custom products may be non-returnable unless they are defective or contain an error caused by Galaxy Sportswear.

5. Pricing & Product Availability

5.1. Product prices displayed on our website are subject to change without prior notice.

5.2. We reserve the right to correct pricing, product information, or promotional errors.

5.3. Product availability may change at any time. If an ordered product becomes unavailable, we may contact the customer to offer an alternative, adjust the order, or provide an appropriate refund where applicable.

5.4. Taxes, customs duties, import charges, and other applicable fees may be the responsibility of the customer depending on the destination and local regulations.

6. Shipping & Delivery

6.1. Shipping costs and estimated delivery times may vary depending on the destination, order size, shipping method, and courier service.

6.2. Estimated delivery dates are provided for guidance and are not guaranteed delivery dates.

6.3. Galaxy Sportswear is not responsible for delays caused by customs clearance, courier companies, weather conditions, public holidays, transportation disruptions, incorrect addresses, or other circumstances beyond our reasonable control.

6.4. Customers are responsible for providing a complete and accurate shipping address and valid contact information.

6.5. For further information, please refer to our Shipping Policy.

7. Returns, Replacements & Refunds

7.1. Returns, replacements, and refunds are governed by our Return & Replacement Policy.

7.2. Customers should review the Return & Replacement Policy before placing an order.

7.3. Products that are customized, personalized, worn, washed, altered, or damaged after delivery may not qualify for return or replacement unless the issue is caused by a manufacturing defect or an error by Galaxy Sportswear.

8. Website Use

8.1. You agree to use the Galaxy Sportswear website only for lawful purposes.

8.2. You may not use our website to:

• Engage in fraudulent or unlawful activities

• Attempt to gain unauthorized access to our systems

• Upload malicious software or harmful content

• Interfere with website functionality

• Copy or misuse our content or intellectual property

• Use the website in a way that could damage Galaxy Sportswear or its customers

8.3. We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.

9. Limitation of Liability

9.1. Galaxy Sportswear will make reasonable efforts to provide accurate product information, reliable services, and a functional website.

9.2. To the extent permitted by applicable law, Galaxy Sportswear shall not be responsible for indirect, incidental, consequential, or other losses arising from the use of our website, products, or services.

9.3. We are not responsible for website interruptions, technical failures, communication errors, third-party service interruptions, or circumstances beyond our reasonable control.

9.4. Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Privacy

10.1. We respect your privacy and handle personal information in accordance with our Privacy Policy.

10.2. By using our website or placing an order, you acknowledge that your information may be collected and processed as described in our Privacy Policy.

10.3. Customers should review our Privacy Policy for information regarding how personal data is collected, used, stored, and protected.

11. Third-Party Services & Links

11.1. Our website may contain links to third-party websites, payment providers, shipping services, or other external platforms.

11.2. Galaxy Sportswear is not responsible for the content, availability, security, or policies of third-party websites or services.

11.3. Your use of third-party services may be subject to the terms and policies of those third parties.

12. Changes to These Terms

12.1. Galaxy Sportswear reserves the right to update or modify these Terms and Conditions at any time.

12.2. Updated terms will be posted on our website when applicable.

12.3. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Galaxy Sportswear
📍 Rangpura, Near Jinnah Public School Sialkot, Punjab 51310, Pakistan

📞 Phone: +92 302 4233852
📧 Email: info@galaxysportswear.com

Thank You for Choosing Galaxy Sportswear

We appreciate your trust in Galaxy Sportswear. Our goal is to provide quality sportswear, dependable service, and a smooth shopping experience for customers around the world.